{"id":12371,"date":"2023-11-20T13:41:15","date_gmt":"2023-11-20T13:41:15","guid":{"rendered":"https:\/\/pgoplay.com\/general-terms-and-conditions-of-sale\/"},"modified":"2025-09-06T16:37:59","modified_gmt":"2025-09-06T16:37:59","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/pgoplay.com\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12371\" class=\"elementor elementor-12371 elementor-6157\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-image-url=\"https:\/\/pgoplay.com\/wp-content\/uploads\/2025\/06\/5-4.png\" class=\"elementor-element elementor-element-e31fe5b e-flex e-con-boxed e-con e-parent\" data-id=\"e31fe5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ca612e e-con-full e-flex e-con e-child\" data-id=\"7ca612e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82860a3 elementor-widget elementor-widget-heading\" data-id=\"82860a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General terms and conditions of sale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-text-color=\"#FFFFFF\" class=\"elementor-element elementor-element-c000d27 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"c000d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e315cbd e-flex e-con-boxed e-con e-parent\" data-id=\"e315cbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b48d44 elementor-widget elementor-widget-text-editor\" data-id=\"0b48d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>introduction<\/h3><p>These terms and conditions govern the use of this website and the purchase of items on it (hereinafter the Terms).<\/p><p>Please review and read these Terms, Privacy and Cookie Policy carefully before using this website.<\/p><p>Please be advised that the use of this website or the transmission of an order through it, implies your acceptance of these Terms as well as the Data Processing and Protection Policies, therefore, if after reading them, you do not agree with the aforementioned Terms and Conditions and the Data Processing and Protection Policies, please do not use this website.<\/p><p>If you have any questions, clarifications, or communications regarding these Terms and Conditions or the Data Protection Policies, you may contact us at the contact information in the &#8220;Contact Us&#8221; section of our website.<\/p><h3>references<\/h3><p><a href=\"http:\/\/pgoplay.com\">pgoplay.com<\/a> is owned by Paradiso Gonfiabile S.r.l. &#8211; P. Iva 06324990996 &#8211; registered office in P.zza Borromeo n. 14 &#8211; 20123 &#8211; Milan, operational headquarters and offices in Via F. D. Aragona n. 11\/A &#8211; 76121 Barletta (BT) e- mail <a href=\"mailto:info@pgoplay.com\">info@pgoplay.com<\/a>.  <\/p><p>Contact information can be found in the &#8220;Contact Us&#8221; section of our website.<\/p><h3>user data and access<\/h3><p>Information or personal data provided by you will be processed in accordance with the data protection policies. By using the website you authorize us to process such information and personal data and you represent that all information and\/or personal data provided to us is true and correct. <\/p><h3>how to use the site<\/h3><p>By using our website and placing orders for products on it, you agree to:<\/p><ol><li>Make use of the website only for browsing, consultation, legally valid orders;<\/li><li>Do not place false or fraudulent orders. If we have alid reason to believe that your order has the aforementioned nature, we will be authorized to cancel it or check with the proper authorities, if there is any such reason; <\/li><li>Provide us with your e-mail address, mailing address, and\/or other contact information truthfully and correctly;<\/li><\/ol><p>Likewise, you allow us to use the aforementioned information to get in touch with you (please see our Data Processing Policies).<\/p><p>If you do not provide us with all the necessary and required data, we will not be able to follow up on your order.<\/p><p>By placing an order through our website, you warrant to us that you are 18 years of age or older and have the legal authority to enter into binding contracts.<\/p><h3>completion of the contract<\/h3><p>These General Conditions do not constitute an offer to the public, but merely an invitation to make a contract proposal.<\/p><p>There will be no contractual obligation between you and us until your order is explicitly accepted by us.<\/p><p>If your offer is not accepted and we have already made a charge against you, this amount will be fully refunded to you.<\/p><p>To place an order, you will need to follow the online purchasing process and click &#8220;authorize payment.&#8221;<\/p><p>Next, you will receive an email confirming that your order has been received (order confirmation).<\/p><p>The order confirmation does not constitute Acceptance since the same constitutes an offer you make to us to purchase the products.<\/p><p>All orders are subject to our approval of which you will be informed by sending the Shipping Confirmation.<\/p><p>Only the products indicated in the shipping confirmation will be the subject of the contract.<\/p><p>We will be under no obligation to provide you with any product that has been included in the Shipment Confirmation, and therefore, until you receive confirmation that the product has been shipped.<\/p><h3>product availability<\/h3><p>All orders placed by you are subject to stock availability when it comes to mass-produced products or to feasibility of manufacture when it comes to products made to your specific request. In the event of non-availability or supply problems, we reserve the right to provide you with information regarding substitute products of equal or higher quality and value giving you the option of whether or not to order them. <\/p><p>In case you decide not to order replacement products, we will refund what you paid in advance.<\/p><h3>refusal to process an order<\/h3><p>We reserve the right to remove any product featured on our website. Although we will always make every effort to follow up on all orders, exceptional circumstances may arise that require us to refuse to process orders after the Order Confirmation has been sent and we reserve the right to do so at any time. <\/p><p>We disclaim all liability to you and to third parties arising from the removal of products from the site or for failure to process your order after order confirmation.<\/p><h3>delivery<\/h3><p>Notwithstanding the foregoing and except where extraordinary circumstances arise, we undertake to use our best efforts to send the order for the product(s) specified in the relevant shipping confirmation within the date specified in such shipping confirmation or, if no <strong>delivery<\/strong> date is specified, within the time estimated at the time of selection of the delivery method and, in any event, within the maximum period of <strong>90 days<\/strong> from the date of the Order Confirmation.<\/p><p>However, delays may occur for various reasons such as the occurrence of unforeseen circumstances or determined by the delivery area. If for any reason we are unable to meet the delivery deadline, we will notify you with the option to continue the purchase by setting a new delivery date, or cancel the order, resulting in a refund of the full amount paid. <\/p><p>For the purposes of these Terms, &#8220;delivery&#8221; shall be deemed to have occurred or the order &#8220;delivered&#8221; by the acquisition by you or a third party designated by you of the material availability or otherwise control of the products, which shall be evidenced by the signing of the order receipt at the agreed shipping address.<\/p><h3>Transfer of risk and ownership of products<\/h3><p>The risks relating to the products will pass to you and will therefore be your responsibility from the moment of their delivery. You will acquire ownership of the products as soon as we have received full payment of all amounts due in connection therewith, including shipping charges, or upon delivery (as defined in the preceding clause), should this occur at a later date. <\/p><h3>prices and payments<\/h3><p><strong>Prices<\/strong><\/p><p>The price of products will be as stated from time to time on our website, except where there is an obvious error.<\/p><p>The price of products does not contain delivery and assembly costs.<\/p><p>Although we strive to do everything in our power to ensure that all prices appearing on the website are correct, errors may occur.<\/p><p>If an error occurs or is discovered by us in the price of the products you order, we will promptly notify you by giving you the option of reconfirming your order at the correct amount or canceling it. If we are unable to get in touch with you, your order will be cancelled and you will be refunded the full amount paid. <\/p><p>In the event of an error that is manifest and unmistakable and therefore easily identifiable as such, it is understood that we will not be obligated to provide you with the product(s) at the erroneously quoted price &#8211; even if we have already sent you a Shipping Confirmation.<\/p><p>Prices may change at any time; however (except where previously established) possible changes will not affect orders for which we have already sent an Order Confirmation.<\/p><p>Website prices include VAT, but exclude shipping costs, which are to be added to the total amount payable.<\/p><p><strong>Mode of purchase<\/strong><\/p><p>Once you have selected the items you intend to purchase, those items will be added to your shopping cart. Next there will be order completion and payment. <\/p><p>To do so, you will need to follow the purchase instructions, entering or verifying the required information at each step of the purchase process, requesting the issuance of an invoice if desired. You will be able to change the details of your order at any time during the purchase process before payment. <\/p><p><strong>Methods of payment<\/strong><\/p><p>You will be able to make payment by wire transfer or through PayPal.<\/p><p>To reduce the risk of unauthorized access, your card information will be encrypted. Once we receive your order, we will pre-authorize your credit card to ensure that it has sufficient funds to complete the transaction. Your card will be charged at the time your order leaves our warehouses.  <\/p><p>If your chosen method of payment is PayPal, you will be charged at the time of order confirmation. By clicking &#8220;Authorize Payments&#8221; you will confirm that you own the credit card, the credit cards will be subject to verification and authorization by the credit card issuer, but if that entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to finalize any contract with you. <\/p><h3>Products that do not have prices and cannot be purchased directly from the e-commerce site<\/h3><p>Some of the products displayed in the e-commerce do not show prices but instead have a &#8220;request information&#8221; button.<\/p><p>In such a case, the purchase is subject to a direct relationship with the company, which will contact the Customer again to follow up on the project to produce the product.<\/p><p> <\/p><h3>return and exchange policy<\/h3><p><strong>Right of withdrawal by law<\/strong><\/p><p>If you belong to the &#8220;consumer&#8221; category as defined in Legislative Decree 206\/2006, you will have the right to withdraw from the Contract within a period of 14 days without having to provide any reasons. <\/p><p>The withdrawal period referred to in the preceding paragraph ends after 14 days from the day you come into physical possession of the goods or, in the case of multiple goods ordered through a single order and delivered separately, ends after 14 days from the day you come into physical possession of the last good.<\/p><p>You may exercise your right of withdrawal by writing to Paradiso Gonfiabile S.r.l. &#8211; P.IVA 06324990996 &#8211; P.zza Borromeo, 14 &#8211; 20123 &#8211; Milano (MI) or Via F. D. Aragona n. 11\/A &#8211; 76121 Barletta (BT). <\/p><p>To comply with the withdrawal period, it is sufficient to send the notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.<\/p><p><strong><u>Effects of withdrawal<\/u><\/strong><\/p><p>If you exercise your right of withdrawal, you will be refunded all payments you have made, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw from the contract. Said refunds will be made using the same means of payment used for the initial transaction. In any case, you will not incur any costs as a consequence of such a refund. Notwithstanding the foregoing, refunds may be suspended until we receive the goods back or until you demonstrate that you have returned the goods, whichever is earlier. We encourage you to return all products, without undue delay and, in any event, within 14 days from the day you notify us that you have exercised your right to cancel the Contract. The deadline is met if you return the goods before the expiration of the 14-day period.     <\/p><p><strong><u>Cases of exclusion of the right of withdrawal<\/u><\/strong><\/p><p>The right of withdrawal is excluded if your order is for the supply of one or more of the following products:<\/p><ul><li>Personalized items within the meaning of Article 59 of the Consumer Code, i.e., those goods that are not mass-produced by the owner but are the result of precise indications and specific choices made by the consumer and only for the consumer;<\/li><li>Sealed goods that are not suitable for return for hygienic reasons and have been opened after delivery;<\/li><li>Products that by their nature undergo rapid spoilage and do not lend themselves to return.<\/li><li>supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can be made only after thirty days, and the actual value of which depends on fluctuations in the market that cannot be controlled by the trader;<\/li><li>contracts in which the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repair or maintenance work.<\/li><\/ul><p>If, in connection with such a visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts needed to perform maintenance or repairs, the right of withdrawal applies to those additional services or goods;<\/p><ul><li>The provision of sealed audio or video recordings or sealed computer software that have been opened after delivery;<\/li><li>The supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;<\/li><li>Contracts concluded at a public auction;<\/li><li>the provision of housing for non-residential purposes, transportation of goods, car rental services, catering services, or services concerning leisure activities if the contract stipulates a specific date or period of performance;<\/li><li>the supply of digital content by means of a non-material medium if performance has begun with the consumer&#8217;s express agreement and his acceptance that he would then lose his right of withdrawal.<\/li><\/ul><p>The right to cancel the Contract will apply only to those products returned in the same condition in which you received them. Please note that in the event of a return, you are responsible for the contents of the package being returned. <\/p><p>No refund will be made, regardless of the return options chosen if:<\/p><ul><li>The package received contains an incorrect and\/or different item from the product ordered or to be returned;<\/li><li>The product was used beyond the simple opening;<\/li><li>Products on are in the same condition as they were delivered and if they have been damaged.<\/li><\/ul><p>We urge you, therefore, to be careful in your return transactions and to take care of the products while they are in your availability and possession. Please return the item by serving or including in the package the original wrapping, instructions and other documents, if any, accompanying the products. You may return the product by requesting, as more fully specified below, a pickup through a shipper\/courier that we will send to your home at a fixed return charge or at your cost, according to the returns policy. In the event of an error in the contents of the package you return, we will be authorized to charge you for the transportation costs in the event in it is possible to handle and return the package received to your attention.   <\/p><p><strong><em>Pursuant to Article 59 lett. c of the Consumer Code, Users are informed that the right of withdrawal is excluded for all Products and goods tailored or customized for the User with the printing of content or images selected and uploaded by the User. <\/em><\/strong><\/p><p><strong><u>Returns by freight forwarder\/courier<\/u><\/strong><\/p><p>You will need to contact us by sending an email to info@pgoplay.com so that we can arrange pickup at your home address. If you have paid for the products as a guest, you can request courier pickup by contacting us through our customer service channels. <\/p><p>For each of your return requests, you will be charged a fixed amount as the return cost of the return. If you prefer not to take advantage of the available options listed above for the return of products, all return costs and risks associated with the transportation you choose will be borne entirely by you without any responsibility or obligation in this regard on our part. <\/p><p>In such a case, you will need to return the product along with the e-ticket you received with the shipping confirmation. please note that if you decide to return the products using the &#8220;cash on delivery&#8221; mode, we will be authorized to charge you for the corresponding costs. <\/p><h3>Return of non-conforming and defective products<\/h3><p>In the event that you believe that, upon delivery, the product does not comply with the provisions of the Contract, you must immediately contact us through our customer service channels indicated on our web page, indicating the data of the product as well as the damage suffered, and we will point out the procedure to be followed. In order for us to verify the item, you will need to return it to the address indicated in the electronic document you received by e-mail along with the Shipping Confirmation. <\/p><p>We will proceed to carefully examine the returned product and notify you, within a reasonable time, of the outcome of the checks made on the good. In the event of a lack of conformity of the good, we will offer you a replacement of the product or a refund (as the case may be), unless you request otherwise, provided that it is objectively possible and not unduly burdensome for us, in accordance with applicable regulations. Refund of amounts or replacement of the item will be made as soon as possible and, in any event, <strong>within 14 days from the date we have confirmed to you that we will proceed with the refund or replacement of the unsuitable item, without charge to you.<\/strong> The amount paid for the products that will be returned will be refunded in full, including the delivery charges incurred in sending the item and returning it to us by you. The refund will be made through the method of payment used to make the purchase, unless otherwise agreed. All rights granted to consumers under applicable law remain unaffected.     <\/p><h3>Right of withdrawal and return of orders placed from abroad<\/h3><p>If you have placed an order outside of Italy, from another EU member state, through this website, the provisions contained in the preceding paragraphs will be applicable, except for the provision regarding the courier company engaged by us, which is applicable only if the pickup is made from the original address in Italy. Please also be advised that in no event or circumstance are we required to bear the shipping or return costs of sending products to or from destinations other than the original address in Italy. <\/p><h3>legal warranty<\/h3><p>The products sold through this website are covered by the mandatory legal warranty provided by law in favor of consumers, covering any defects existing at the time of delivery of the goods. The legal warranty covers any defects in the conformity of the good that should appear within the period of two years from its delivery, provided that they are reported within two months from the discovery of the lack of conformity. <\/p><p>Under applicable law, a conformity defect exists if the product you purchased:<\/p><ul><li>It does not conform to the description provided and does not possess the qualities presented on this website;<\/li><li>It is not suitable for the use for which the products are normally intended;<\/li><li>It does not have the qualities and characteristics of a product of the same type and that could reasonably be expected, taking into account the nature of the good and, if applicable, the specific characteristics lent.<\/li><\/ul><p>To the extent permitted by law, we exclude all additional and waivable warranties, except those that cannot legitimately be excluded against consumers and users.<\/p><p>In the event of a lack of conformity, you have the right to restore the conformity of the goods, at no cost to you. If you believe that one or more of the products purchased have conformity defects, please contact us at the references indicated on our website. <\/p><h3>liability and disclaimer<\/h3><p>Except where otherwise provided in these Terms, our liability with respect to products purchased on our website shall be limited solely to the purchase price of the product in question. Notwithstanding the foregoing, our liability is neither excluded nor limited in the following cases: <\/p><ul><li>Cases of death or personal injury resulting from our negligence;<\/li><li>Cases of fraud or fraudulent activity;<\/li><li>Any circumstances in which it would be illegal or unlawful for us to exclude, limit, or attempt to limit or exclude our liability.<\/li><\/ul><p>Notwithstanding the foregoing paragraph and to the extent permitted by applicable law, and except where otherwise provided in these Conditions, we will not accept any liability for consequential damages, such as:<\/p><ul><li>Profit ceasing;<\/li><li>Loss of business volume;<\/li><li>Failure to gain or lose contracts;<\/li><li>Loss of expected savings;<\/li><li>Loss of data;<\/li><li>Waste of office administration time.<\/li><\/ul><p>Due to the open nature of this website and the possibility of errors occurring in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website, except where expressly stated to the contrary. These provisions in no way limit the rights granted to consumers under applicable law. <\/p><h3>intellectual property<\/h3><p>You acknowledge and agree that all copyrights, trademarks or &#8220;used&#8221; marks and any intellectual property rights in the materials or content presented as part of the website are owned by us and those who have licensed us to use them. You may use such materials only in ways for which you receive express permission from us or from those who have licensed us to use them. <\/p><p>This will not prevent you from using this site to the extent necessary to copy information about your order or contract data.<\/p><h3>virus piracy and other cyber attack risks<\/h3><p>You shall avoid any misuse of this website as well as avoid the introduction of viruses, troyan horses, worms, logic bombs or other programs or materials that may cause technological damage. If unauthorized, you shall not access the website or the server where it is hosted or any other server, computer, or database related to our website. You agree not to perpetrate DoS attacks against this website.  <\/p><p>Failure to comply with this clause may result in violations defined by the relevant legislation. If you fail to comply with this clause, your permission to use the website will be immediately withdrawn. <\/p><p>To the fullest extent permitted by applicable law and respecting the fundamental rights of consumers, we disclaim any liability in the event of any technological damage to your computer, computer equipment, data or materials as a result of using the website or downloading content from it and redirecting you to it.<\/p><h3>written communications<\/h3><p>Applicable law requires that some of the information and communications we send to you be in written form. In using this Web site you agree that most communications exchanged with us will be in electronic format. We will contact you by e-mail, or by providing you with information by setting up notices on this Web site. For contractual purposes, you consent to this electronic means of communication by acknowledging that all contracts, notices, information and other communications that we provide to you electronically will comply with the legal requirement that such communications be in writing. This written form does not in any way limit the rights recognized by applicable law.    <\/p><h3>notifications<\/h3><p>All communications to us should preferably be sent through the customer service channels indicated in the &#8220;contact us&#8221; section of our website. Except as specified in these Terms, we reserve the right to send you any communications by e-mail or by mail to the address you provide to us when placing your order. <\/p><p>Notices will be considered to have been received and properly served respectively when posted on our website, 24 hours after an e-mail is sent, or three days after the date of mailing. to prove that a notice has been served, it will be sufficient to show, in the case of a letter, that it was properly addressed, stamped, and delivered to the postal service and, in the case of an e-mail, that it was sent to the recipient&#8217;s e-mail address. <\/p><h3>assignment of rights<\/h3><p>The Contract between you and us is binding on both you and us, as well as on our respective successors and assigns. You are prohibited from transferring or assigning in any way the Contract, or any of your rights and obligations under it, without our prior written consent. We shall be entitled to freely transfer, assign, sub-contract or dispose in any manner and at any time of the Contract or any of our rights or obligations under it. For the avoidance of doubt, any transfer, assignment, sub-contracting or other rights that accrue to you as a consumer or will in no way reduce or limit any of the warranties or liabilities offered by us, expressly or by implication.   <\/p><h3>force majeure<\/h3><p>We shall not be liable in any way for failures or delays in the performance of any of our obligations under the Contract caused by events that are beyond our reasonable control (force majeure events &#8211; force majeure events of means any act, event, failure to occur, omission, accident beyond our reasonable control, including but not limited to: strikes, lockouts, or other labor unrest; riots, riots, invasion, terrorist attacks or threats of other terrorist attacks, wars or threats of war, fires, explosions, storms, floods, earthquakes, landslides, epidemics, or other natural disasters, inability to use railroads, shipping by sea, air, motor transportation, or other means of public or private transportation, inability to use public or private telecommunications networks, acts, decrees, laws, regulations, restrictions of any government). It is understood that the performance of obligations under the contract will remain suspended for the duration of force majeure events. We will be granted an extension for the performance of the contract equal to the duration of such period. It is understood that while force majeure events are pending, we will endeavor to find a solution by which to fulfill our contractual obligations.   <\/p><h3>waiver<\/h3><p>If we fail, during the performance of the contract, to demand the exact performance of any of your obligations, or of any of the obligations under these general conditions, or, again, fail to exercise any of the rights or actions to which we are entitled under the contract or these general conditions, this shall not constitute a waiver of such rights or actions and shall not relieve you from the performance of the relevant obligations. Any forbearance on our part with respect to a default by you will not constitute any waiver of our right to retaliate against a subsequent default. No waiver by you with respect to any of your obligations under the contract or these general conditions shall be valid unless communicated in writing in accordance with the preceding articles.  <\/p><h3>partial nullity<\/h3><p>Should any article of the general conditions, or any part thereof, or any of the provisions of the contract be found invalid, unlawful, or unenforceable by the competent authority, such article, clause, or provision shall be deemed not to have been affixed while the other articles, clauses, and provisions shall remain valid to the fullest extent permitted by law.<\/p><h3>integrity of the contract<\/h3><p>These terms and conditions, as well as any document expressly referred to in ese, represent the entire agreement between you and us regarding the subject matter of the contract and supersede any prior agreement, understanding or covenant between us, whether oral or written.<\/p><p>Both You and We acknowledge that, in entering into the Contract, neither You nor We have relied on any representation, undertaking or promise made by the other party, or inferable from anything said or written during negotiations prior to the Contract, but only on what is expressly stated in these Conditions. Both You and We shall have the right to remedy any misrepresentation made by the other party, whether orally or in writing, prior to the date of each Contract (unless such misrepresentation was made maliciously) and the only action the other party may take shall be for breach of Contract as provided in these Terms. <\/p><h3>RIGHT TO CHANGE THESE CONDITIONS<\/h3><p>We reserve the right to review and modify these Terms at any time.<\/p><p>You will be subject to the General Terms and Conditions in effect at the time of your order, unless a change in the General Terms and Conditions or the Data Protection Policies must be made pursuant to law or at the request of a governmental authority (in which case it will also apply to orders already transmitted to us).<\/p><h3>APPLICABLE LAW AND JURISDICTION<\/h3><p>The use of our website and contracts for the purchase of products through that website are governed by Italian law.<\/p><p>For any dispute arising out of or relating to the use of the website or such contracts, in the event of an action in court, the court of the consumer&#8217;s place of residence or domicile shall have jurisdiction.<\/p><p>If you enter into the Contract as a consumer, this clause in no way affects your rights as a consumer under the law.<\/p><h3>REQUESTS, COMPLAINTS AND EUROPEAN PLATFORM FOR ONLINE DISPUTE RESOLUTION WITH CONSUMERS<\/h3><p>For any comments, suggestions, inquiries, or complaints, please feel free to<\/p><p>Contact us using the customer service channels indicated on our website. Our customer service department will handle inquiries and complaints received as quickly as possible and, in any case, within the legally prescribed time limits. If you as a consumer feel that your rights have been infringed, you may address your grievances to us via the e-mail address <a href=\"mailto:info@pgoplay.com\">info@pgoplay.com<\/a> in order to solicit an out-of-court dispute resolution. To this end and in accordance with EU Regulation N\u00ba 524\/2013 we inform you that you have the right to solicit an out-of-court settlement of disputes relating to orders placed through this website through the European ODR<em>(Online Dispute Resolution<\/em>) platform <a href=\"http:\/\/ec.europa.eu\/consumers\/odrmessa\">http:\/\/ec.europa.eu\/consumers\/odr made<\/a> available by the European Commission for the out-of-court settlement of disputes arising from contracts for goods and services concluded online between consumers and professionals.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>introduction These terms and conditions govern the use of this website and the purchase of items on it (hereinafter the Terms). Please review and read these Terms, Privacy and Cookie Policy carefully before using this website. 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